When will my box ship?
All subscription boxes ship between the 10th & 15th of each month.
When will my box arrive? What if my box doesn't arrive?
BookTribe cannot guarantee delivery time of boxes. Australian orders are shipped via Australia Post. Most Australian orders will arrive within 5-10 business days, however this is not a guaranteed shipping time frame.
BookTribe is not responsible for shipping delays due to weather, couriers, or theft, however our we do care about you receiving your box so please contact us if you have any concerns at email@example.com
How do I track my box?
Once your label has been printed, you will receive an email with your tracking number. We are currently using Australia Post for shipping.
How much is shipping?
Shipping within Australia is a flat rate per box is AUD $9.99 (tracking included)
Does BookTribe ship internationally?
We are currently not shipping internationally. However if you would like to purchase a box please contact us at firstname.lastname@example.org and we will consider your request.
I live locally, can I not pay postage and collect my box instead?
Yes, you can. Send us an email at email@example.com and we will organise this for you.